The agency that uses AI to boost your ChatBots

Improve your business and customer satisfaction with innovative, tailor-made AI Chatbots

Key figures

74

%

of users prefer to use a ChatBot to answer frequently asked questions (FAQs)

82

%

of users are satisfied with ChatBots solutions

62

%

of users prefer to use a ChatBot rather than wait for a human agent

Our services

We create and integrate intelligent ChatBots and customized to transform the way you interact with your customers, enhance their experience and boost your performanceall thanks to the power ofAI.

Here are the different types of ChatBots we offer :

ChatBot Bronze

    • Basic AI chatbot for frequently asked questions (FAQ)

    • Standard integration on your website

    • Basic personalization (logo and colors)

    • Predefined conversation scenarios

    • Standard customer support

    • High-level security & compliance (RGPD, ISO 27001, SOC-2, advanced encryption...)

    • Basic monthly usage report

    • Save time: Immediately reduce the time spent answering your customers' routine questions.

    • Better customer experience: Offer instant answers, improving visitor satisfaction.

    • Quick set-up: Quick and easy deployment, so you can start using your chatbot straight away.

ChatBot Silver

    • All Bronze Pack features

    • Advanced customization of conversation scripts

    • Integration with multiple platforms (Facebook Messenger, WhatsApp...)

    • Detailed interaction analysis and reporting

    • Form integration

    • Priority customer support

    • ChatBot can be trained with your specific data

    • Integration of visual elements (images, buttons, carousels, tables, etc.)

    • Adaptation to specific needs: fine-tune answers to perfectly match your industry and your customers' expectations.

    • Increased customer satisfaction: more relevant interactions, improving customer relations over the long term.

    • Strategic Insights: Detailed analyses to understand and improve your services.

    • More responsive support: priority assistance for technical problems.

ChatBot Gold

    • All Pack Silver features

    • Advanced natural language processing (NLP)

    • Integration with your CRM and internal databases

    • Voice recognition

    • API integration

    • File upload by user

    • Integration with calendars

    • Multilingual support

    • Predictive analysis and customized reports

    • Regular ChatBot updates and optimizations

    • Intentional pop-up depending on the page visited

    • Exceptional user experience: Natural interactions thanks to advanced language processing.

    • Advanced automation: Increase efficiency with a ChatBot connected to your internal systems.

    • Continuous improvement: The ChatBot is continuously enriched, optimizing its performance over time.

    • Predictive analysis: anticipate needs and guide your strategies with customized reports.

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Book a free consultation

About us

Clément RMC

Chairman and Chief Executive Officer

“At Up Wave Agency, we’re a team passionate about technological advances, determined to help you improve communication with your customers through effective, personalized Chatbots. Your success is our priority, and we’re here to support you with sincerity and professionalism.”